5 Things We’ve Learned from Our Clients About Printing Challenges

At ImageOn Print, we’ve been around a long time, and we have experienced the many changes happening across the print industry over the years.

We have also taken the time to get to know our clients – listening to their needs, wants and struggles. As a result, we have a deep understanding of the challenges that business owners and managers face in today’s fast-paced, competitive environment.

Even with the growth of digital tools in the workplace, many businesses still need to maintain efficient and reliable printing operations, so things run smoothly. Whether it’s for marketing and advertising, labels, packaging, presentations, stationery, legal documentation and so on, it’s not always easy to keep up.

We have listed several hurdles faced by small, medium and yes, even large businesses when trying to meet their printing needs. Here are the top five:

Cost Management:

Naturally, one of the most significant challenges businesses face is managing the costs associated with printing. Printing expenses can quickly add up, including costs for paper, ink, maintenance, shipping, and repairs. Moreover, high-volume printing requires substantial investment in advanced printing equipment. Many businesses struggle to balance the need for high-quality prints with budget constraints. Implementing cost-effective printing solutions, such as managed print services (MPS) or adopting digital alternatives where possible, can help mitigate these financial pressures.

Maintenance and Downtime:

There likely isn’t a business on the planet that doesn’t run into printing problems from time to time. Printer maintenance and downtime are recurring issues that can cause significant interruptions. Regular wear and tear, technical malfunctions, and outdated equipment can lead to frequent breakdowns. Even something as simple as running out of magenta just before a major project or meeting can cause all sorts of headaches. A disruption in workflow can also mean missed deadlines and reduced productivity.

Quality Control:

Maintaining consistent print quality is not easy. Variations in colour accuracy, print resolution, and paper quality will affect the final output, leading to dissatisfaction among clients and stakeholders. For a small repair shop, for example, an invoice that is slightly blurred or has a black line across it likely won’t impact their business. However, low-quality or faulty printed materials can have a big impact on many other types of businesses. It could harm their professional image and brand, reduce customer satisfaction, affect compliance/standards, and cause costly reprints and waste.

Environmental Concerns:

With the growing imperative for environmental sustainability, businesses are constantly working to reduce their ecological footprint while meeting their company’s printing needs. To address this issue, businesses can adopt eco-friendly printing practices such as using recycled paper, eco-friendly inks, and energy-efficient printers – or work with a print partner who provides that. Implementing digital document management systems (such as scanning) can also reduce reliance on printed materials, further supporting sustainability efforts.

Security Risks:

Many of our clients include law firms and financial institutions, which means printing confidential or sensitive documents can pose a security risk if not managed carefully. Adopting secure printing solutions, such as requiring authentication for print jobs and using encrypted connections, can help safeguard sensitive information. By implementing stringent vetting processes for outsourcing their print jobs, establishing clear protocols, and maintaining oversight, businesses can mitigate the risks and ensure the security and confidentiality of their printed materials.

While it may seem like printing challenges can be overwhelming, the good news is that, with the right print service, companies can optimize their printing operations and support their overall business objectives. At ImageOn Print, we embrace fair pricing models, quality and service excellence, sustainable practices and confidentiality guarantees to help our customers achieve long-term success.

As we said before, we’ve been in this business a long time, and by listening to our clients we have learned how to best support them in today’s business world. For truly exceptional printing supports across the GTA, connect with our ImageOn team today and let’s get to work!

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